The Ascend IT Assessment is a comprehensive analysis that provides a prioritized report of the current status of the IT infrastructure of a given location. ​

Whether it is a Plant, a Warehouse, a Distribution Center, or an Office, the assessment provides a prioritized remediation plan based on risk and cost. It improves the IT Service Management capability within the four walls of a facility.​

The Ascends assessment is founded on the IT Infrastructure Library (ITIL) collection of best practices​

Our assessment provides best practices for:

• Proactive prevention of problems (monitoring, change control and operational training)​
• Proactive prevention of business impact (production stability, Business Continuity Plans, Manual Operating Procedures, Disaster Recovery Plans and Root Cause Analysis)​
• Evaluates the potential failure points within a system’s architecture​
• Reduces downtime by eliminating points of failure by adding hardware, software, or modifying existing procedures and processes​
• Reactive resolution of problems (incident closure)​
• Continuous improvement